Refund Policy

These Terms and Conditions of Purchases and Refunds (“Terms”) govern all product and service purchases from Choices RVA ( “us,” “our,” or “we”) via www.choicesrva.com (the “Website”) or from any other source.  If you have any questions about these Terms, please contact us at:

 

Choices RVA, LLC
318 W Broad Street
Richmond, VA 23220

 

Product Availability: We may set limits on the number of products you may purchase on the Website. These limits may be based on factors such as product availability. If we determine after your purchase that some or all of the products you have ordered are not available, we will either refund the entire purchase or the portion of the purchase that is no longer in stock.

 

Payment Methods: We accept the following payment methods for purchases made through our Website: Visa and Mastercard.  All listed purchase prices are in United States dollars, and we do not accept foreign currencies.

Order Confirmation: After you purchase on the Website, we will present you with a confirmation page and send you a confirmation email with an order reference number. You must confirm that an order was placed.

Order Processing: We need two full business days to process any order received, Monday through Friday. The average delivery time is five to seven business days. Please allow seven business days before contacting us with any questions concerning the status of your order.

Shipping Information: N/A

Fees: In addition to shipping fees, products purchased on the Website may be subject to a non-refundable order processing fee.

Transfers: Our classes and events are intended for use by you and are not intended for resale to third parties. If you resell our products, you do so at your own risk.

Refunds and Exchanges: Full return within 7 days if you have not received access to class or event

Limitation of Liability and Indemnification: By purchasing any product on the Website, you agree to indemnify, defend, and hold harmless Choices RVA and its agents, managers, officers, directors, representatives, and employees from and against any and all liabilities, losses, damages, and expenses, including reasonable attorneys’ fees (collectively, “Claims”) arising from or growing out of any acts or omissions you commit, including but not limited to, violation of any applicable law, regulation, or order.

In no event will you be entitled to recover from Choices RVA any indirect, consequential, incidental, punitive, exemplary, or special damages, or any damages for loss of data, profits, revenue, reputation, business, or goodwill, even if the Choices RVA has been advised of the possibility of such damages.